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USCIS Will Destroy Undelivered Documents After 60 Days

Undelivered Permanent Resident and Employment Authorization Cards and Travel Documents to be Destroyed After 60 Days

USCIS recently announced that beginning April 2, 2018 USCIS will destroy Permanent Resident Cards, Employment Authorization Cards and Travel Documents that are returned to USCIS by the Post Office as being deliverable after 60 days if USCIS is not contacted by the intended recipient to provide the correct address.

USCIS documents can be returned as deliverable for several reasons including incorrect addresses on listed applications, failure to notify USCIS of an address change or because mail cannot be delivered due to construction or unavailability of a mailbox.

Applications to obtain Employment Authorization Documents, Travel Documents cost several hundred dollars and application fees for Permanent Resident cards can be over a thousand dollars and can take several months to be approved. After waiting for such a long time and paying a lot of money, the last thing an applicant wants to happen is for the approved document to be lost in the mail or returned to USCIS as undeliverable.

How to Ensure Delivery of USCIS Documents

To help ensure proper delivery of an approved document an applicant should follow the tips below:

  • It is imperative to review the application before submitting it to USCIS to ensure that the correct address is listed on Form G-28 (if applicable) and the application itself. An applicant should keep in mind that receiving a receipt notice indicating that USCIS is processing the case does not necessarily mean that USCIS has the applicant’s correct address on file. In fact the receipt notice may have the wrong address printed yet still be delivered to the intended recipient because the local postal carrier may be familiar with the address.
  • Timely report any address change. USCIS encourages applicants to report a change of address within 10 days of relocation using the procedures outlined at gov/addresschange 
  • Upon receiving a receipt notice, review the address printed on the notice is correct. If there is an error on the notice, compare it to the address that was listed on the application to determine the source of the error. USCIS should be contacted immediately and provided with the correct address thus ensuring future documents would be addressed to the correct location.
  • If Permanent Resident status was recently granted, USCIS will first send the applicant a welcome notice then it will mail the permanent resident card. If the applicant moves before receiving the card, call the USCIS Contact Center at 800-375-5283 promptly after moving.
  • If the application has been approved but it has been more than 30 days since the date of approval, and the card has not been received, USCIS should be contacted to determine the delivery status of the card
  • Unlike junk mail filled with advertisements, mail from USCIS is important and should be reviewed timely. Everyone that has access to the applicant’s mailbox or receives mail should be aware mail from USCIS is expected so as to avoid accidentally discarding notices and documents.

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